FAQs

Our products are made from ingredients derived from nature, such as plants, minerals, and botanicals. We avoid synthetic chemicals, artificial fragrances, and harmful preservatives to ensure the highest quality for your skin.

Yes, all our products are 100% vegan, meaning they contain no animal-derived ingredients and are not tested on animals. We are committed to cruelty-free practices.

No, we do not test any of our products or ingredients on animals. We are proudly cruelty-free and adhere to ethical testing practices.

Yes, our products are formulated with gentle, natural ingredients designed to be kind to sensitive skin. However, we recommend doing a patch test before using a new product to ensure there is no adverse reaction.

Our natural skincare products typically have a shelf life of 12 to 24 months. To ensure the best results, store them in a cool, dry place away from direct sunlight. If your product does end up melting, not to worry, just pop it in the fridge and remove 5-10 minutes before each use.

Store your products in a cool, dry place away from direct sunlight and extreme temperatures. This will help maintain their efficacy and extend their shelf life.

We know that during summer it may be difficult to find a cool place to store Unisense, in that case, you can store it in your fridge. Take it out around 10minutes before use to get the best usage.

No, we do not use artificial fragrances or colours in our products. All scents and colors come from natural sources, such as essential oils and plant extracts.

While our products are made with natural ingredients, it's possible to have allergies to natural substances. We list all ingredients on our product labels and website. If you have known allergies, please check these lists and conduct a patch test before full application.

Yes, we are committed to sustainability and use eco-friendly packaging materials whenever possible. Our packaging is recyclable, and we are constantly seeking ways to reduce our environmental footprint.

To perform a patch test, apply a small amount of the product to a discreet area of skin, such as the inside of your wrist or elbow. Wait 24 hours to see if any irritation occurs. If you experience any redness, itching, or swelling, discontinue use immediately.

Yes, we offer international shipping. Shipping rates and delivery times vary based on location. Please check our shipping policy for more details.

We want you to be satisfied with your purchase, but unfortunately we do not do returns. If your Unisense has been destroyed or isn't up to standard on arrival please contact us. Our team will be glad to help.

You can reach our customer service team via email at unisense111@gmail.com or by using the contact form on our website. We strive to respond to all inquiries within 48 hours.

Currently, our products are available exclusively online. This helps us maintain a direct relationship with our customers and keep our prices competitive. Check our website for any updates on retail availability.